Privacy Policy

Information We Collect

We collect the following information when you register, enrol in a course, or use our platform:

• Personal Identification: Full name, gender, photograph
• Contact Details: Email address, mobile number, residential address
• Academic Information: Enrolment number, course/class details, academic year
• Payment Information: Transaction IDs, payment method type, amount paid, receipt details (we do not store card or UPI credentials)
• Device & Usage Data: IP address, browser type, pages visited, timestamps
• Guardian Details: Parent/guardian name and contact number for minor student accounts

How We Use Your Information

Your information is used strictly for the following purposes:

• Processing student registrations and course enrolments
• Collecting fee payments and generating digital receipts
• Providing access to digital course content and learning resources
• Sending notices, schedules, and important updates
• Maintaining accurate student records for academic and regulatory compliance
• Improving platform performance, security, and user experience
• Complying with applicable Indian laws and institutional policies

Data Sharing & Disclosure

We do not sell, rent, or trade your personal information to any third party for commercial purposes. Data may be shared only in these limited circumstances:

• Payment Gateways: To securely process fee transactions through authorised processors
• Regulatory Authorities: As required by law, court orders, or government regulations
• Technology Partners: Trusted service providers who operate our platform under strict confidentiality agreements
• Shantigram Gurukul Administration: As the managing body, for academic and administrative coordination
• Academic Bodies: Affiliating institutions or examination boards as required for academic records

Data Storage & Security

We implement industry-standard technical and organisational safeguards to protect your personal data from unauthorised access, modification, disclosure, or destruction.

While we take all reasonable precautions, no internet transmission is entirely secure. Please keep your login credentials private and do not share account access.

Cookies & Tracking Technologies

Our platform uses cookies to enhance your browsing experience, maintain your session, and understand how our services are used.

• Essential Cookies: Required for login sessions, payment flows, and secure access
• Analytics Cookies: Help us improve platform performance using anonymised data
• Preference Cookies: Remember your language and display settings

You may disable cookies through your browser settings; however, certain portal features may not function correctly without them.

Data Retention

We retain your personal information for the duration of your active enrolment and thereafter as required by educational regulations and legal obligations. Student academic records may be retained permanently in accordance with institutional policy and applicable government guidelines.

Your Rights

Subject to applicable Indian law, you have the following rights regarding your personal data:

• Access and review the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of data where legally permissible
• Withdraw consent for non-essential data processing
• Raise a formal grievance regarding data handling practices

To exercise any of these rights, please contact us using the details in Section 10.

Changes to This Policy

We may update this Privacy Policy from time to time. Any revisions will be posted on this page with an updated effective date. Continued use of the platform after changes are published constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

Contact Us

For any questions, concerns, or data-related requests, please contact us: